Keeping I.T. Simple provides web design, e-commerce, SEO, maintenance, copywriting, and related services. Clients purchase blocks of time to use for these services. The exact scope of work will be agreed before any purchase.
Before buying a Time Block, clients and Keeping I.T. Simple will discuss the hours required and agree on an estimated timeframe for delivery.
Payment is required in advance and can be made securely via credit card (processed by Stripe) or PayPal. The total cost is based on the number of hours agreed.
Clients may request a full refund within seven (7) days of purchase, provided no work has started. If work has begun or the seven-day period has passed, clients may receive a credit for any unused time, which can be used toward future services.
If a client cancels after work has started, no refund will be given. At the discretion of Keeping I.T. Simple, a credit may be applied for unused time.
If Keeping I.T. Simple cancels a project for any reason, the client will receive a full refund, regardless of how much work has been completed.
Keeping I.T. Simple is not responsible for delays or service interruptions caused by factors beyond its control. Liability for any claim related to services will not exceed the total amount paid by the client.
All client information is handled according to the Keeping I.T. Simple Privacy Policy, ensuring confidentiality and data security.
Keeping I.T. Simple may update these terms at any time. Clients will be notified if significant changes are made.
By purchasing a service from Keeping I.T. Simple, the client agrees to these Terms of Sale.